Modern Care Journal

fa بررسی عوامل مؤثر در ارتباط با بیمار و موانع موجود از دیدگاه پرستاران شاغل در بیمارستان ولی‌عصر (عج) دانشگاه علوم پزشکی بیرجند Effective factors in communication with patients and barriers from nurses' perspective Val-e-Asr hospital- Birjand General پژوهشي Research Article Improvement in communication with patients can improve assessment and identifying patients' problems by promotion the interaction and active listening. This study was done to determine effective factors and barriers in communication with patients from nurses' perspective.   Materials and MethodsIn this descriptive-analytic study, 70 nurses working in Val-e-Asr hospital were selected randomly. Data was collected by 28 options questionnaire about effective factors & barriers. It is designed in 6 domainsnurse, patient, nurse-patient, environment, knowledge and skill and working condition. Data were analyzed by SPSS software, descriptive statistics and c 2 test.   ResultsThe most effective factors in communication with patients are nurse factors (84.3%), knowledge & skill (75.7%) and patient’s factors (74.3%). The most effective barriers are nurses factors and knowledge & skill (75.7%) and environment (70%). There is significant relationship between sex and nurses factors (P=0.38) and in effective barriers there is relationship and working conditions (P=0.27, P=0.08).   ConclusionAccording to results, most effective factors are nurses, knowledge & skill so nurses, educational needs are important and it is recommended to plan for reliefing nurses, clinical problems and providing better care. Communication,Factors,Barriers 39 44 http://mcj.bums.ac.ir/browse.php?a_code=A-10-1-447&slc_lang=fa&sid=1 Sheida Pejhmankhah شیدا پژمان‌خواه 10031947532846004622 10031947532846004622 Yes Instructor, Faculty of Nursing and Midwifery, Birjand University of Medical Sciences, Birjand, Iran. Email: vojodhasti@yahoo.com عضو هیات علمی دانشکده پرستاری و مامایی دانشگاه علوم پزشکی بیرجند تلفن: 9-4443041-0561 پست الکترونیک: vojodhasti@yahoo.com Zahra Farajzadeh زهرا فرج‌زاده 10031947532846004623 10031947532846004623 No Instructor, Faculty of Nursing and Midwifery, Birjand University of Medical Sciences, Birjand, Iran عضو هیات علمی دانشکده پرستاری و مامایی دانشگاه علوم پزشکی بیرجند Maryam Nakhae مریم نخعی 10031947532846004624 10031947532846004624 No Instructor, Faculty of Nursing and Midwifery, Birjand University of Medical Sciences, Birjand, Iran عضو هیات علمی دانشکده پرستاری و مامایی دانشگاه علوم پزشکی بیرجند Alireza Saadatjoo سید علیرضا سعادتجو 10031947532846004625 10031947532846004625 No Instructor, Faculty of Nursing and Midwifery, Birjand University of Medical Sciences, Birjand, Iran عضو هیات علمی دانشکده پرستاری و مامایی دانشگاه علوم پزشکی بیرجند Sedigheh Kianfar صدیقه کیان‌فر 10031947532846004626 10031947532846004626 No Faculty of Nursing and Midwifery, Birjand University of Medical Sciences, Birjand, Iran مربی دانشکده پرستاری و مامایی دانشگاه علوم پزشکی بیرجند