Modern Care Journal

en The Relationship of Communication Skills with Job Satisfaction Among Hospital Nursing Staff General پژوهشي Research Article Background Objectives: A nurses’ job satisfaction is a significant factor behind their motivation for quality care delivery. The aim of this study was to examine the relationship of communication skills with job satisfaction among hospital nursing staff. Methods: In this descriptive-correlation study, 162 nursing staff were recruited through stratified random sampling from teaching hospitals in Birjand, Iran. They were asked to complete a demographic questionnaire, job descriptive index, and burton’s communication skills questionnaire. The SPSS program (v. 18.0) was employed to analyze the data via the analysis of variance, the independent-sample t, the Tukey’s tests, Pearson correlation analysis, and the stepwise multiple linear regression analysis. The level of significance was set at less than 0.05. Results: The mean scores of participants’ communication skills and job satisfaction were 63.83 ± 7.56 (out of a 18 - 90 range) and 3.25 ± 0.53 (out of a 1 - 5 range). Participants’ communication skills mean score had a significant correlation with their job satisfaction mean score (r = 0.36; P < 0.001). Stepwise, multiple linear regression analysis revealed that the scores of the feedback and the verbal domains of communication skills explained 11% of the total variance of job satisfaction (R2 = 0.11, β= 0.17). Conclusions: Hospital nursing staff’s communication skills can significantly affect their job satisfaction. In-service training programs are recommended for improving nursing staff’s communication skills. Communication Skills,Job Satisfaction,Nurse 0 0 http://mcj.bums.ac.ir/browse.php?a_code=A-10-1-99&slc_lang=en&sid=1 Shahnaz Tabiee 10031947532846002211 10031947532846002211 No Faculty Member of Nursing and Midwifery College, East Nursing and Midwifery Research Center, Birjand University of Medical Sciences, Birjand, Iran Seyyed Abolfazl Vagharseyyedin 10031947532846002212 10031947532846002212 No PhD in Nursing, Faculty Member of Nursing and Midwifery College, Birjand University of Medical Sciences, Birjand, Iran Alimohammad Izadpanah 10031947532846002213 10031947532846002213 No Faculty Member of Nursing and Midwifery College, East Nursing and Midwifery Research Center, Birjand University of Medical Sciences, Birjand, Iran Davood Oudi 10031947532846002214 10031947532846002214 No PhD Student in Nursing, Faculty Member of Nursing and Midwifery College, East Nursing and Midwifery Research Center, Birjand University of Medical Sciences, Birjand, Iran Manizhe Nasirizade 10031947532846002215 10031947532846002215 Yes Manizhe Nasirizade, MSc in Nursing, Faculty Member of Nursing and Midwifery College, East Nursing and Midwifery Research Center, Birjand University of Medical Sciences, Birjand, Iran. Tel: +98-9151611519, E-mail: m.nassirizadeh@yahoo.com